Betting on People-First Banking

South China Morning Post - Sep 20, 2026

China CITIC Bank International’s Wendy Yuen says the future of finance will not be won by technology alone, but by banks that combine digital speed with human trust, cross-border insight and lifelong learning. As head of the Personal and Business Banking Group at China CITIC Bank International, Wendy Yuen sits at the intersection of technology, regulation and real-world customer needs. Based in Hong Kong, she works across retail banking, SME support, fintech innovation and cross-border growth in...

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